Executive Optical is a known eye wear store that supposedly carries all the famous brands in terms of sun glasses and eye glasses. I've had a couple of experiences though that are rather disturbing and disappointing
- Issue #1 - If you have something you'd like exchanged, forget about it! They are also not that competent so you have to know what you're buying. If you're not knowledgeable about eye-wear, you better get someone who is or otherwise you may get scr*wed. Anyway here's what happened to me.
- Bought my boyfriend Oakley shades there. He's a sucker for Oakley shades and apparently so am I. Went there looking for brown canteen and so they get me the item I want put it in a box and off I go. However, after I gave it to my boyfriend - he notices that the shades were not brown but rust (Now call me stupid, but how was I supposed to tell the difference?). I tried to return the shades - before 7 days. I claimed that they gave me the wrong item. The box was labelled brown but the item inside was confirmed as rust. They confirmed it as well. Anyway, I was told they could do nothing about it. Boohoo for me
- Issue #2 - Boyfriend's old square wire shades broke just a few months back and he tried to get the warranty from Executive Optical. The warranty was just about to end. Executive Optical told him they'd call but they never did.
